Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
47 alternate job titles:
Accommodations General Manager
Accommodations Manager
Agricultural Labor Camp Manager
Apartment Coordinator
Bed and Breakfast Innkeeper
Boardinghouse Keeper
Camp Director
Campground Manager
Dude Ranch Manager
Front Desk Manager
Front Desk Supervisor
Front Office Director
Front Office Manager
Guest Experience Manager
Guest Relations Manager
Guest Services Manager
Hospitality Manager
Hotel Director
Hotel Front Desk Supervisor
Hotel Front Office Manager
Hotel General Manager
Hotel Manager
Hotel Operations Manager
Hotel Superintendent
Hotels General Manager
Housing Director
Inn Manager
Innkeeper
Landlady
Lodge Manager
Lodging Facilities Manager
Lodging Manager
Motel Keeper
Motel Manager
Motel Operator
Motor Hotel Manager
Night Manager
Recreational Resort Manager
Resident Manager
Resort Keeper
Resort Manager
Revenue Manager
Rooming House Operator
Rooms Director
RV Resort Manager (Recreational Vehicle Resort Manager)
Tourist Cabin Keeper
Tourist Home Keeper
Salary Information
Lodging Managers: $68,130 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Provide basic information to guests, visitors, or clients. | General |
| Resolve customer complaints or problems. | General |
| Prepare staff schedules or work assignments. | General |
| Direct administrative or support services. | General |
| Confer with organizational members to accomplish work activities. | General |
| Conduct employee training programs. | General |
| Guide patrons on tours. | General |
| Assign resources or facilities to patrons or employees. | General |
| Implement organizational process or policy changes. | General |
| Inspect condition or functioning of facilities or equipment. | General |
| Document organizational or operational procedures. | General |
| Interview employees, customers, or others to collect information. | General |
| Hire personnel. | General |
| Schedule product or material transportation. | General |
| Purchase materials, equipment, or other resources. | General |
| Promote products, services, or programs. | General |
| Collect payments for goods or services. | General |
| Perform manual service or maintenance tasks. | General |
| Manage organizational or project budgets. | Management |
| Manage guest services. | Management |
| Coordinate operational activities with external stakeholders. | Management |
| Monitor facilities or operational systems. | Maintenance |
| Monitor performance of organizational members or partners. | Maintenance |
| Monitor activities of individuals to ensure safety or compliance with rules. | Maintenance |
| Monitor flow of cash or other resources. | Maintenance |
| Maintain operational records. | Maintenance |
| Evaluate employee performance. | Analysis |
| Develop organizational policies or programs. | Development |
| Develop operating strategies, plans, or procedures. | Development |
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Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Web page creation and editing software | |
| Microsoft PowerPoint | Presentation software |
| Microsoft Word | Word processing software |
| Accounting software | Accounting software |
| Anand Systems ASI FrontDesk | Facilities management software |
| Delphi Technology | Financial analysis software |
| Email software | Electronic mail software |
| Enablez ResortSuite | Customer relationship management CRM software |
| Execu/Tech Systems HOTEL Premium | Facilities management software |
| GraceSoft Easy InnKeeping Suite | Facilities management software |
| Hotel management system software | Facilities management software |
| Housekeeping management software | Facilities management software |
| INN-Client Server Systems ICSS Atrium | Facilities management software |
| M-Tech Hotel Service Optimization System HotSOS | Facilities management software |
| MICROS Systems OPERA Enterprise Solution OES | Facilities management software |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |
| Payroll software | Time accounting software |
| RedSky IT Entirety e-Booking | Facilities management software |
| Silverbyte Systems Optima Property Management System PMS | Facilities management software |
| TCS Hotel Software Guest Tracker | Facilities management software |
| UniResMan | Facilities management software |
| Word processing software | Word processing software |
| ePOS Business Solutions System 3 POS | Point of sale POS software |
| iRez Systems Rezware XP7 | Facilities management software |
| Microsoft Access | Data base user interface and query software |
| Property management system PMS software | Data base user interface and query software |
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Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Accredited Cruise Manager | Cruise Lines International Association | Not Available |
| Certification in Hotel Industry Analytics | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Apartment Supplier | National Apartment Association | Not Available |
| Certified Facility Manager | International Facility Management Association | Not Available |
| Certified Hospitality Housekeeping Executive | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Hospitality Sales Professional | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Hospitality Supervisor | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Hospitality Technology Professional | Hospitality Financial & Technology Professionals | Not Available |
| Certified Hospitality Trainer | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Hotel Administrator | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Hotel Asset Manager | Hospitality Asset Managers Association | Not Available |
| Certified Lodging Owner | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Lodging Security Director | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Lodging Security Supervisor | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified Revenue Management Analyst | Hospitality Sales & Marketing Association International | Not Available |
| Certified Revenue Management Executive | Hospitality Sales & Marketing Association International | Not Available |
| Certified Rooms Division Executive | American Hotel and Lodging Association Educational Institute | Not Available |
| Certified in Hospitality Business Acumen | Hospitality Sales & Marketing Association International | Not Available |
| Registered Laundry and Linen Director | Association for Linen Management | Not Available |
| START - Skills, Tasks, and Results Training | American Hotel and Lodging Association Educational Institute | Not Available |
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