Medical and Health Services Managers
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
95 alternate job titles:
Salary Information
Medical and Health Services Managers: $117,960 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Evaluate employee performance. | Analysis |
| Develop procedures to evaluate organizational activities. | Analysis |
| Analyze risks to minimize losses or damages. | Analysis |
| Supervise employees. | Management |
| Manage operations, research, or logistics projects. | Management |
| Manage human resources activities. | Management |
| Coordinate operational activities with external stakeholders. | Management |
| Develop organizational goals or objectives. | Development |
| Develop computer or information systems. | Development |
| Develop organizational policies or programs. | Development |
| Develop operating strategies, plans, or procedures. | Development |
| Maintain knowledge of current developments in area of expertise. | Development |
| Conduct employee training programs. | General |
| Hire personnel. | General |
| Recruit personnel. | General |
| Implement organizational process or policy changes. | General |
| Direct financial operations. | General |
| Prepare operational budgets. | General |
| Prepare staff schedules or work assignments. | General |
| Liaise between departments or other groups to improve function or communication. | General |
| Prepare operational progress or status reports. | General |
| Inspect condition or functioning of facilities or equipment. | General |
| Advise others on legal or regulatory compliance matters. | General |
| Maintain operational records. | Maintenance |
| Monitor performance of organizational members or partners. | Maintenance |
| Monitor resources. | Maintenance |
| Monitor facilities or operational systems. | Maintenance |
Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Adobe Acrobat | Document management software |
| Apache Maven | Development environment software |
| Autodesk Revit | Computer aided design CAD software |
| Cisco Webex | Video conferencing software |
| Epic Systems | Medical software |
| Web page creation and editing software | |
| Google Docs | Word processing software |
| Google Sheets | Spreadsheet software |
| Henry Schein Dentrix | Medical software |
| IBM SPSS Statistics | Analytical or scientific software |
| Intuit QuickBooks | Accounting software |
| MEDITECH software | Medical software |
| Marketo Marketing Automation | Sales and marketing software |
| Microsoft Dynamics | Enterprise resource planning ERP software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Project | Project management software |
| Microsoft SQL Server Integration Services SSIS | Enterprise application integration software |
| Microsoft SharePoint | Document management software |
| Microsoft Teams | Project management software |
| Microsoft Visio | Process mapping and design software |
| Microsoft Visual Basic | Development environment software |
| Microsoft Windows | Operating system software |
| Microsoft Word | Word processing software |
| Oracle PeopleSoft | Enterprise resource planning ERP software |
| Oracle Primavera Enterprise Project Portfolio Management | Project management software |
| R | Object or component oriented development software |
| SAS | Analytical or scientific software |
| Salesforce software | Customer relationship management CRM software |
| Trimble SketchUp Pro | Graphics or photo imaging software |
| eClinicalWorks EHR software | Medical software |
| 3DGrid HIPAA Checkup | Compliance software |
| API Healthcare ActiveStaffer | Calendar and scheduling software |
| AcuStaf | Calendar and scheduling software |
| Allscripts healthcare automation software | Medical software |
| Alteer Office | Medical software |
| American Medical Association CodeManager | Categorization or classification software |
| ArticSoft FileAssurity | Transaction security and virus protection software |
| Bed Management Suite | Materials requirements planning logistics and supply chain software |
| Blackbaud The Raiser's Edge | Customer relationship management CRM software |
| CareCentric MestaMed | Medical software |
| Cerner ProFile | Medical software |
| Citrix cloud computing software | Access software |
| CliniTrend | Analytical or scientific software |
| ColorSoft AutoMatch | Categorization or classification software |
| ConceptDraw | Graphics or photo imaging software |
| Contract management software | Project management software |
| Current procedural terminology CPT software | Document management software |
| Delphi Technology | Financial analysis software |
| DxCG RiskSmart | Analytical or scientific software |
| Electronic medical record EMR software | Medical software |
| Emdeon HealthPro | Medical software |
| Expert Health Data Programming Vitalnet | Analytical or scientific software |
| Fund accounting software | Accounting software |
| GE Healthcare Centricity EMR | Medical software |
| Google Ads | Sales and marketing software |
| Google Meet | Video conferencing software |
| Healthcare common procedure coding system HCPCS | Medical software |
| Human resource management software HRMS | Human resources software |
| IBM Domino | Communications server software |
| IBM Notes | Electronic mail software |
| IBM Power Systems software | Enterprise system management software |
| Integrated development environment IDE software | Development environment software |
| Inventory management software | Inventory management software |
| Kodak Dental Systems Kodak SOFTDENT Practice management software PMS | Medical software |
| LexisNexis | Information retrieval or search software |
| Web page creation and editing software | |
| MEDENT | Medical software |
| MEDITECH Medical and Practice Management MPM Suite | Medical software |
| McKesson Horizon Ambulatory Care | Medical software |
| MedFORCE Technologies WorkFLOW | Medical software |
| Medical condition coding software | Medical software |
| Medical procedure coding software | Medical software |
| Microsoft Exchange | Electronic mail software |
| Microsoft Publisher | Desktop publishing software |
| Minitab | Analytical or scientific software |
| Misys Healthcare Systems Misys Tiger | Medical software |
| Nuance PaperPort Professional | Document management software |
| Oracle E-Business Suite Financials | Financial analysis software |
| Oracle Fusion Applications | Enterprise resource planning ERP software |
| Oracle Hyperion | Enterprise resource planning ERP software |
| Oracle JD Edwards EnterpriseOne | Enterprise resource planning ERP software |
| Oracle PeopleSoft Financials | Enterprise resource planning ERP software |
| Oracle Taleo | Human resources software |
| PCC EHR | Medical software |
| PCC Pediatric Partner | Medical software |
| Relative Values for Physicians | Analytical or scientific software |
| SAP Business Objects | Enterprise resource planning ERP software |
| Sage 50 Accounting | Accounting software |
| SmugMug Flickr | Graphics or photo imaging software |
| Social media sites | Web page creation and editing software |
| StataCorp Stata | Analytical or scientific software |
| TeleTracking PreAdmit-Tracking | Materials requirements planning logistics and supply chain software |
| Veritas NetBackup | Backup or archival software |
| Web browser software | Internet browser software |
| Yost Engineering ABN Assistant | Categorization or classification software |
| Yost Engineering ClaimScrub | Categorization or classification software |
| Yost Engineering CodeSearch Pro | Categorization or classification software |
| Yost Engineering EPStaffCheck | Compliance software |
| Yost Engineering EpiCoder | Categorization or classification software |
| e-MDs Bill | Medical software |
| e-MDs Chart | Charting software |
| e-MDs DocMan | Document management software |
| e-MDs Schedule | Calendar and scheduling software |
| Apache Hadoop | Data base management system software |
| Microsoft Access | Data base user interface and query software |
| Microsoft SQL Server | Data base user interface and query software |
| Microsoft SQL Server Reporting Services SSRS | Data base reporting software |
| Structured query language SQL | Data base user interface and query software |
| Tableau | Business intelligence and data analysis software |
| Teradata Database | Data base management system software |
| Yardi software | Data base user interface and query software |
| Apache Pig | Data base management system software |
| Blackboard software | Data base user interface and query software |
| Data entry software | Data base user interface and query software |
| Database software | Data base user interface and query software |
| Dental Common Access System DENCAS | Data base user interface and query software |
| FileMaker Pro | Data base user interface and query software |
| Google Drive | Cloud-based data access and sharing software |
| IBM Cognos Impromptu | Business intelligence and data analysis software |
| MicroStrategy | Business intelligence and data analysis software |
| Oracle Business Intelligence Enterprise Edition | Business intelligence and data analysis software |
| Qlik Tech QlikView | Business intelligence and data analysis software |
| SAP Crystal Reports | Data base reporting software |
| Geographic information system GIS software | Geographic information system |
Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Andrology Laboratory Director | American Board of Bioanalysis | Not Available |
| Andrology Laboratory Scientist | American Association of Bioanalysts | Not Available |
| Approved Clinical Supervisor | Center for Credentialing & Education, Inc. | Not Available |
| Associate Healthcare Provider Continuity Professional | DRI International | Not Available |
| Bioanalyst Clinical Laboratory Director | American Association of Bioanalysts | Not Available |
| Certified Administrator in Physician Practice Management | American Academy of Medical Management | Not Available |
| Certified Advanced Healthcare Security Officer | International Association of Healthcare Security and Safety | Not Available |
| Certified Clinical Data Manager | Society for Clinical Data Management | Not Available |
| Certified Clinical Supervisor | International Certification & Reciprocity Consortium | Not Available |
| Certified Compliance Technician | American Association of Healthcare Administrative Management | Not Available |
| Certified Correctional Health Professional - Advanced | National Commission on Correctional Health Care | Not Available |
| Certified Correctional Health Professional - Physician | National Commission on Correctional Health Care | Not Available |
| Certified Corrections Nurse Manager | American Correctional Association | Not Available |
| Certified Director of Nursing Services | American Association of Directors of Nursing Services | Not Available |
| Certified Director of Nursing in Long Term Care | National Association of Directors of Nursing Administration in Long Term Care | Not Available |
| Certified Documentation Improvement Practitioner | American Health Information Management Association | Not Available |
| Certified Drug and Alcohol Program Administrator | Certification Commission for Drug and Alcohol Program Professionals | Not Available |
| Certified Emergency Power Systems Specialist for Health Care Facility Managers | National Fire Protection Association | Not Available |
| Certified Health Physicist | American Academy of Health Physics | Not Available |
| Certified Health Service Administrator | American Correctional Association | Not Available |
| Certified Health Unit Coordinator | National Association of Health Unit Coordinators, Inc. | Not Available |
| Certified Healthcare Access Manager | National Association of Healthcare Access Management | Not Available |
| Certified Healthcare Billing and Management Executive | Healthcare Billing & Management Association | Not Available |
| Certified Healthcare Environmental Services Professional | American Hospital Association | Not Available |
| Certified Healthcare Executive | College of Healthcare Information Management Executives | Not Available |
| Certified Healthcare Facility Manager | American Hospital Association | Not Available |
| Certified Healthcare Financial Professional | Healthcare Financial Management Association | Not Available |
| Certified Healthcare Interpreter | Certification Commission for Healthcare Interpreters | Not Available |
| Certified Healthcare Leader | Healthcare Sterile Processing Association | Not Available |
| Certified Healthcare Provider Continuity Professional | DRI International | Not Available |
| Certified Healthcare Safety Professional | International Board for Certification of Safety Managers | Not Available |
| Certified Healthcare Security Officer | International Association of Healthcare Security and Safety | Not Available |
| Certified Healthcare Simulation Educator | Society for Simulation in Healthcare | Not Available |
| Certified Healthcare Simulation Educator-Advanced | Society for Simulation in Healthcare | Not Available |
| Certified Healthcare Simulation Operations Specialists | Society for Simulation in Healthcare | Not Available |
| Certified Healthcare Technology Manager | Association for the Advancement of Medical Instrumentation | Not Available |
| Certified Healthcare Technology Specialist - Clinician/Practitioner Consultant | American Health Information Management Association | Not Available |
| Certified Healthcare Technology Specialist - Implementation Manager | American Health Information Management Association | Not Available |
| Certified Healthcare Technology Specialist - Process Workflow & Information Management Redesign | American Health Information Management Association | Not Available |
| Certified IRB Professional | Public Responsibility in Medicine and Research | Not Available |
| Certified Laboratory Consultant | American Medical Technologists | Not Available |
| Certified Life Safety Specialist for Health Care Facility Managers | National Fire Protection Association | Not Available |
| Certified Medical Compliance Officer | Practice Management Institute | Not Available |
| Certified Medical Manager | Professional Association of Health Care Office Management | Not Available |
| Certified Medical Office Manager | Practice Management Institute | Not Available |
| Certified Medical Practice Executive | Medical Group Management Association | Not Available |
| Certified Ophthalmic Executive | American Society of Ophthalmic Administrators | Not Available |
| Certified Patient Safety Officer | International Board for Certification of Safety Managers | Not Available |
| Certified Physician Executive | Certifying Commission in Medical Management | Not Available |
| Certified Physician Practice Manager | American Academy of Professional Coders | Not Available |
| Certified Professional Medical Services Management | National Association Medical Staff Services | Not Available |
| Certified Professional in Operating Rules Administration | Health IT Certification | Not Available |
| Certified Provider Credentialing Specialist | National Association Medical Staff Services | Not Available |
| Certified Radiology Administrator | Association for Medical Imaging Management | Not Available |
| Certified Revenue Cycle Professional | American Association of Healthcare Administrative Management | Not Available |
| Certified Revenue Cycle Representative | Healthcare Financial Management Association | Not Available |
| Certified Revenue Integrity Professional | American Association of Healthcare Administrative Management | Not Available |
| Certified Specialist Accounting and Finance | Healthcare Financial Management Association | Not Available |
| Certified Specialist Business Intelligence | Healthcare Financial Management Association | Not Available |
| Certified Specialist Managed Care | Healthcare Financial Management Association | Not Available |
| Certified Specialist Physician Practice Management | Healthcare Financial Management Association | Not Available |
| Certified Sterile Processing Management | Certification Board for Sterile Processing and Distribution | Not Available |
| Certified Surgical Services Manager | Competency and Credentialing Institute | Not Available |
| Certified in Health Care Compliance | Health Care Compliance Association | Not Available |
| Certified in Public Health | National Board of Public Health Examiners | Not Available |
| Certified in Volunteer Administration | Council for Certification in Volunteer Administration | Not Available |
| Clinical Consultant | American Board of Bioanalysis | Not Available |
| Core Certification Healthcare Interpreter | Certification Commission for Healthcare Interpreters | Not Available |
| Diplomate in Laboratory Management | American Society for Clinical Pathology | Not Available |
| Embryology Laboratory Director | American Association of Bioanalysts | Not Available |
| Fellow of the American College of Healthcare Executives | American College of Healthcare Executives | Not Available |
| Fellow of the Healthcare Financial Management Association | Healthcare Financial Management Association | Not Available |
| Health Care Collection Management | Association of Credit and Collection Professionals | Not Available |
| Healthcare Facility Design Professional | American Society of Heating, Refrigerating and Air-Conditioning Engineers | Not Available |
| Healthcare Information Security and Privacy Practitioner | International Information Systems Security Certification Consortium, Inc. | Not Available |
| Healthcare Research Compliance Certification | Health Care Compliance Association | Not Available |
| Healthcare Security Personnel Supervisor Certification | International Association of Healthcare Security and Safety | Not Available |
| High Complexity Clinical Laboratory Director | American Association of Bioanalysts | Not Available |
| High-complexity Clinical Laboratory Director | American Board of Bioanalysis | Not Available |
| Molecular Diagnostics Technologist | AAB - Board of Registry | Not Available |
| Public Health Laboratory Director | American Association of Bioanalysts | Not Available |
| Registered Health Information Administrator | American Health Information Management Association | Not Available |
| Regulatory Affairs Certification | Regulatory Affairs Professionals Society | Not Available |