Credit Counselors
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.
40 alternate job titles:
Accredited Financial Counselor
Branch Credit Counselor
Certified Consumer Credit and Housing Counselor
Certified Credit and Housing Counselor
Certified Credit Consultant
Certified Credit Counselor
Consumer Credit Counselor
Credit Associate
Credit Balance Specialist
Credit Card Specialist
Credit Counselor
Credit Representative
Credit Review Specialist
Credit Services Representative
Credit Services Specialist
Credit Specialist
Credit Support Counselor
Credit Support Specialist
Debt and Budget Counselor
Debt Counselor
Debt Management Counselor
Financial Aid Administrative Assistant
Financial Aid Advisor
Financial Aid Coordinator
Financial Aid Counselor
Financial Aid Officer
Financial Assistance Advisor
Financial Health Counselor
Home Lending Advisor
Housing Counselor
Loan Advisor
Loan Servicer
Loan Servicing Assistant
Loan Servicing Associate
Loan Servicing Supervisor
Mortgage Advisor
Mortgage Counselor
Personal Finance Counselor
Student Financial Aid Counselor
Student Loan Counselor
Salary Information
Credit Counselors: $50,480 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Correspond with customers to answer questions or resolve complaints. | General |
| Advise others on financial matters. | General |
| Compute debt repayment schedules. | General |
| Explain regulations, policies, or procedures. | General |
| Interview clients to gather financial information. | General |
| Prepare financial documents. | General |
| Negotiate agreements to resolve disputes. | General |
| Prepare contracts or other transaction documents. | General |
| Educate clients on financial planning topics. | General |
| Recommend investments to clients. | General |
| Refer clients to community or social service programs. | General |
| Disburse funds from clients accounts to creditors. | General |
| Interpret financial information for others. | General |
| Examine financial records. | General |
| Assess financial status of clients. | Analysis |
| Develop financial plans for clients. | Development |
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Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Word | Word processing software |
| Microsoft Dynamics | Enterprise resource planning ERP software |
| Oracle PeopleSoft | Enterprise resource planning ERP software |
| SAP software | Enterprise resource planning ERP software |
| Chat software | Network conferencing software |
| Cooperative Processing Resources DMS Professional Suite | Financial analysis software |
| Email software | Electronic mail software |
| Freddie Mac Loan Prospector | Financial analysis software |
| ICCO CreditSoft | Financial analysis software |
| Integrant DebtLogic | Financial analysis software |
| LexisNexis | Information retrieval or search software |
| Paragon Financial Services Paragon Financial System | Financial analysis software |
| Prime Debt Soft Debt Settlement | Financial analysis software |
| Prime Debt Software Credit Repair | Financial analysis software |
| Web browser software | Internet browser software |
| Microsoft Access | Data base user interface and query software |
| CoreLogic DebtorTrace | Data base user interface and query software |
| LexisNexis Accurint | Data base user interface and query software |
| Merlin Information Services databases | Data base user interface and query software |
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Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Accredited Mortgage Professional | Mortgage Bankers Association of America | Not Available |
| Certified Credit Union Financial Counseling | Credit Union National Association | Not Available |
| Certified Mortgage Consultant | National Association of Mortgage Brokers | Not Available |
| Certified Mortgage Examinations Manager | Conference of State Bank Supervisors | Not Available |
| Certified Mortgage Examiner | Conference of State Bank Supervisors | Not Available |
| Certified Mortgage Investigator | Conference of State Bank Supervisors | Not Available |
| Certified Multistate Mortgage Examiner-in-Charge | Conference of State Bank Supervisors | Not Available |
| Certified Residential Mortgage Specialist | National Association of Mortgage Brokers | Not Available |
| Certified Residential Underwriter | Mortgage Bankers Association of America | Not Available |
| Certified Senior Mortgage Examiner | Conference of State Bank Supervisors | Not Available |
| Commercial Certified Mortgage Servicer | Mortgage Bankers Association of America | Not Available |
| Credit and Collection Complaince Officer | Association of Credit and Collection Professionals | Not Available |
| Credit and Collection Compliance Officer | Association of Credit and Collection Professionals | Not Available |
| General Mortgage Associate | National Association of Mortgage Brokers | Not Available |
| Health Care Collection Management | Association of Credit and Collection Professionals | Not Available |
| Housing Credit Certified Professional | National Association of Home Builders | Not Available |
| Residential Certified Mortgage Servicer | Mortgage Bankers Association of America | Not Available |
| Specialist in Housing Credit Management | National Affordable Housing Management Association | Not Available |
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