Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
25 alternate job titles:
Salary Information
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop: $30,380 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Present food or beverage information or menus to customers. | Communication |
| Communicate dining or order details to kitchen personnel. | Communication |
| Communicate with customers to resolve complaints or ensure satisfaction. | Communication |
| Assist customers with seating arrangements. | General |
| Schedule dining reservations. | General |
| Provide customers with general information or assistance. | General |
| Operate cash registers. | General |
| Process customer bills or payments. | General |
| Record operational or production data. | General |
| Order materials, supplies, or equipment. | General |
| Train food preparation or food service personnel. | General |
| Perform human resources activities. | General |
| Plan menu options. | General |
| Inspect facilities, equipment or supplies to ensure conformance to standards. | General |
| Package food or supplies. | General |
| Take customer orders. | General |
| Assist chefs or caterers with food or drink preparation. | General |
| Coordinate activities of food service staff. | Management |
| Manage food service operations or parts of operations. | Management |
Technology Requirements
| Technology | Description |
|---|---|
| Web page creation and editing software | |
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Windows | Operating system software |
| Hospitality Control Solutions Aloha Point-of-Sale | Point of sale POS software |
| Point of sale POS software | Point of sale POS software |
| iMagic Restaurant Reservation | Calendar and scheduling software |
| Avenista Table Reservations | Data base user interface and query software |
| GuestBridge Reserve | Data base user interface and query software |
| OpenTable | Data base user interface and query software |
| Reservation software | Data base user interface and query software |
Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Hospitality/Beverage Specialist Certificate | Society of Wine Educators | Not Available |
| ServSafe Alcohol | National Restaurant Association Educational Foundation | Not Available |