Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

39 alternate job titles:

Admittance Attendant Attractions Associate Concessionist Docent Door Attendant Door Captain Door Tender Doorman Doorperson Drive-in Theater Attendant Event Attendant Gate Attendant Gate Clerk Gate Tender Greeter Hospitality Agent Lobby Attendant Lodge Attendant Museum Host Museum Hostess Official Greeter Program Attendant Special Event Attendant Special Events Attendant Spot Man Spot Worker Theater Attendant Theater Usher Ticket Attendant Ticket Collector Ticket Taker Usher Visitor Service Assistant Visitor Services Assistant Visitor Services Associate Visitor Services Representative Visitor Services Specialist Visitor Services Technician Volunteer Services Specialist
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Salary Information

Ushers, Lobby Attendants, and Ticket Takers: $31,150 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Greet customers, patrons, or visitors. General
Verify patron or staff credentials. General
Usher patrons to seats or exits. General
Assist individuals with special needs. General
Mediate disputes. General
Resolve customer complaints or problems. General
Respond to customer problems or complaints. General
Prepare operational reports or records. General
Sell products or services. General
Provide attraction or event information to patrons. General
Respond to customer inquiries. General
Arrange artwork, products, or props. General
Provide notifications to customers or patrons. General
Clean facilities or work areas. General
Provide patrons with directions to locales or attractions. General
Assign duties or work schedules to employees. General
Monitor environment to ensure safety. Maintenance
Maintain supply or equipment inventories. Maintenance
Collaborate with others to develop or refine designs. Development
Supervise service workers. Management
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Microsoft Word Word processing software
    Microsoft Windows Mobile Operating system software
    Ticket Alternative Express Entry Optical character reader OCR or scanning software
    Ticket scanning software Optical character reader OCR or scanning software
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