Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
38 alternate job titles:
Salary Information
Correspondence Clerks: $46,740 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Prepare documentation for contracts, transactions, or regulatory compliance. | General |
| Prepare business correspondence. | General |
| Compile data or documentation. | General |
| Explain regulations, policies, or procedures. | General |
| Read materials to determine needed actions. | General |
| Proofread documents, records, or other files to ensure accuracy. | General |
| Check data for recording errors. | General |
| Route mail to correct destinations. | General |
| Prepare cash for deposit or disbursement. | General |
| Calculate costs of goods or services. | General |
| Prepare outgoing mail. | General |
| Package objects for shipping. | General |
| Maintain operational records. | Maintenance |
| Confer with coworkers to coordinate work activities. | Management |
Technology Requirements
| Technology | Description |
|---|---|
| Epic Systems | Medical software |
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft SharePoint | Document management software |
| Microsoft Windows | Operating system software |
| Microsoft Word | Word processing software |
| SAP software | Enterprise resource planning ERP software |
| Electronic data interchange EDI software | Enterprise application integration software |
| Electronic health record EHR software | Medical software |
| Enterprise resource planning ERP software | Enterprise resource planning ERP software |
| GE Healthcare Centricity EMR | Medical software |
| Healthcare common procedure coding system HCPCS | Medical software |
| Imaging software | Graphics or photo imaging software |
| Word processing software | Word processing software |
| Microsoft Access | Data base user interface and query software |