Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
68 alternate job titles:
Salary Information
Eligibility Interviewers, Government Programs: $51,500 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Explain regulations, policies, or procedures. | General |
| Interview employees, customers, or others to collect information. | General |
| Refer customers to appropriate personnel. | General |
| Compile data or documentation. | General |
| Obtain personal or financial information about customers or applicants. | General |
| Record information about legal matters. | General |
| Schedule appointments. | General |
| Prepare documentation for contracts, transactions, or regulatory compliance. | General |
| Administer personnel recruitment or hiring activities. | General |
| Provide information to coworkers. | General |
| Calculate financial data. | General |
| Assist individuals with paperwork. | General |
| Investigate personal characteristics or activities of individuals. | General |
| Monitor financial information. | Maintenance |
Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Word | Word processing software |
| Microsoft Dynamics | Enterprise resource planning ERP software |
| Zoom | Video conferencing software |
| Adobe Acrobat Reader | Document management software |
| Client assessment software | Analytical or scientific software |
| Email software | Electronic mail software |
| GE Healthcare Centricity EMR | Medical software |
| Google Meet | Video conferencing software |
| Medicaid management information system MMIS | Medical software |
| Resource and patient management system RPMS scheduling software | Calendar and scheduling software |
| Web browser software | Internet browser software |
| Microsoft Access | Data base user interface and query software |
| Corel WinZip | Data compression software |
| Resource and patient management system RPMS patient registration software | Data base reporting software |
Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Certified Specialist of Occupancy - Housing Choice Voucher | National Association of Housing and Redevelopment Officials | Not Available |
| Fair Housing Compliance | National Affordable Housing Management Association | Not Available |