Medical Secretaries and Administrative Assistants
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
46 alternate job titles:
Administrative Support Specialist
Appointment Scheduler
Certified Medical Administrative Assistant (CMMA)
Client Service Coordinator
Clinic Office Assistant
Dental Front Desk Receptionist
Dental Office Receptionist
Dental Receptionist
Dental Secretary
Front Desk Agent
Front Desk Receptionist
Guest Service Representative
Hospital Admissions Clerk
Hospital Receptionist
Hospital Secretary
Hospital Unit Clerk
Insurance Verifier
Intake Coordinator
Medical Administrative Assistant
Medical Administrative Specialist
Medical Biller Coder
Medical Billing Coder
Medical Billing Specialist
Medical Front Desk Receptionist
Medical Front Desk Specialist
Medical Front Office Receptionist
Medical Office Clerk
Medical Office Receptionist
Medical Office Secretary
Medical Office Specialist
Medical Office Worker
Medical Receptionist
Medical Records Clerk
Medical Scheduler
Medical Secretary
Physician Office Specialist
Psychiatric Secretary
Reception Technician
Scheduler
Secretary
Surgery Scheduler
Unit Clerk
Unit Support Representative
Verification Specialist
Ward Clerk
Ward Secretary
Salary Information
Medical Secretaries and Administrative Assistants: $44,640 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Schedule appointments. | General |
| Compile data or documentation. | General |
| Answer telephones to direct calls or provide information. | General |
| Relay information between personnel. | General |
| Refer customers to appropriate personnel. | General |
| Greet customers, patrons, or visitors. | General |
| Interview employees, customers, or others to collect information. | General |
| Operate office equipment. | General |
| Operate computers or computerized equipment. | General |
| Send information, materials or documentation. | General |
| Order materials, supplies, or equipment. | General |
| Transcribe spoken or written information. | General |
| Collect deposits, payments or fees. | General |
| Prepare documentation for contracts, transactions, or regulatory compliance. | General |
| Prepare business correspondence. | General |
| Maintain medical records. | Maintenance |
| Maintain financial or account records. | Maintenance |
Showing 1 to 10 of 0 entries
Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Epic Systems | Medical software |
| Google Docs | Word processing software |
| Henry Schein Dentrix | Medical software |
| Intuit QuickBooks | Accounting software |
| MEDITECH software | Medical software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Windows | Operating system software |
| Microsoft Word | Word processing software |
| eClinicalWorks EHR software | Medical software |
| Accounts payable software | Accounting software |
| Accounts receivable software | Accounting software |
| Addressing software | Word processing software |
| Allscripts Payerpath | Medical software |
| Allscripts Professional PM | Accounting software |
| Amazing Charts | Medical software |
| Billing software | Accounting software |
| CPSI CPSI System | Medical software |
| Corel WordPerfect Office Suite | Office suite software |
| Desktop publishing software | Desktop publishing software |
| Electronic health record EHR software | Medical software |
| Email software | Electronic mail software |
| Graphics software | Graphics or photo imaging software |
| HMS | Medical software |
| Healthcare common procedure coding system HCPCS | Medical software |
| IDX Groupcast | Calendar and scheduling software |
| Intuit QuickBooks Point of Sale | Point of sale POS software |
| MEDENT | Medical software |
| MEDITECH Medical and Practice Management MPM Suite | Medical software |
| McKesson Lytec | Medical software |
| Medical condition coding software | Medical software |
| Medical procedure coding software | Medical software |
| Microsoft Exchange | Electronic mail software |
| Microsoft Internet Explorer | Internet browser software |
| Microsoft Publisher | Desktop publishing software |
| Microsys MicroMD | Medical software |
| NaviMedix NaviNet | Medical software |
| Patterson Dental Supply Patterson EagleSoft | Medical software |
| PracticeWorks Systems Kodak WINOMS CS | Medical software |
| Scheduling software | Calendar and scheduling software |
| Spreadsheet software | Spreadsheet software |
| Web browser software | Internet browser software |
| Wisconsin Physicians Service Insurance CMS Secure Net Access Portal C-SNAP | Medical software |
| Word processing software | Word processing software |
| eMDs Medisoft | Medical software |
| Microsoft Access | Data base user interface and query software |
| Data entry software | Data base user interface and query software |
| Database software | Data base user interface and query software |
| Google Drive | Cloud-based data access and sharing software |
| dBASE Plus | Data base user interface and query software |
Showing 1 to 10 of 0 entries
Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Administrative Medical Assistant | American Education Certification Association | Not Available |
| Certified Ambulatory Surgery Center Coder | American Academy of Professional Coders | Not Available |
| Certified Anesthesia and Pain Management Coder | American Academy of Professional Coders | Not Available |
| Certified Billing and Coding Specialist | National Healthcareer Association | Not Available |
| Certified Cardiology Coder | American Academy of Professional Coders | Not Available |
| Certified Cardiovascular and Thoracic Surgery | American Academy of Professional Coders | Not Available |
| Certified Chiropractic Professional Coder | American Academy of Professional Coders | Not Available |
| Certified Coding Associate | American Health Information Management Association | Not Available |
| Certified Coding Specialist | American Health Information Management Association | Not Available |
| Certified Coding Specialist--Physician-based | American Health Information Management Association | Not Available |
| Certified ENT Coder | American Academy of Professional Coders | Not Available |
| Certified Emergency Department Coder | American Academy of Professional Coders | Not Available |
| Certified Evaluation and Management Coder | American Academy of Professional Coders | Not Available |
| Certified Family Practice Coder | American Academy of Professional Coders | Not Available |
| Certified Gastroenterology Coder | American Academy of Professional Coders | Not Available |
| Certified General Surgery Coder | American Academy of Professional Coders | Not Available |
| Certified Health Unit Coordinator | National Association of Health Unit Coordinators, Inc. | Not Available |
| Certified Healthcare Access Associate | National Association of Healthcare Access Management | Not Available |
| Certified Healthcare Access Manager | National Association of Healthcare Access Management | Not Available |
| Certified Hematology and Oncology Coder | American Academy of Professional Coders | Not Available |
| Certified Internal Medicine Coder | American Academy of Professional Coders | Not Available |
| Certified Interventional Radiology Cardiovascular Coder | American Academy of Professional Coders | Not Available |
| Certified Medical Administrative Assistant | National Healthcareer Association | Not Available |
| Certified Medical Coder | Practice Management Institute | Not Available |
| Certified Medical Insurance Specialist | Practice Management Institute | Not Available |
| Certified Medical Reimbursement Specialist | American Medical Billing Association | Not Available |
| Certified Obstetrics Gynecology Coder | American Academy of Professional Coders | Not Available |
| Certified Orthopaedic Surgery Coder | American Academy of Professional Coders | Not Available |
| Certified Pediatrics Coder | American Academy of Professional Coders | Not Available |
| Certified Plastic and Reconstructive Surgery Coder | American Academy of Professional Coders | Not Available |
| Certified Professional Coder | American Academy of Professional Coders | Not Available |
| Certified Professional Coder in Dermatology | American Academy of Professional Coders | Not Available |
| Certified Provider Credentialing Specialist | National Association Medical Staff Services | Not Available |
| Certified Radiology Coder | Radiology Coding Certification Board | Not Available |
| Certified Revenue Cycle Specialist | American Association of Healthcare Administrative Management | Not Available |
| Certified Rheumatology Coder | American Academy of Professional Coders | Not Available |
| Certified Specialist in Trauma Registries | American Trauma Society | Not Available |
| Certified Urology Coder | American Academy of Professional Coders | Not Available |
| Electronic Health Record Professional | American Education Certification Association | Not Available |
| Medical Administrative Assistant Certification | American Medical Certification Association | Not Available |
| Medical Administrative Assistant/Billing And Coding Specialist Certification | American Medical Certification Association | Not Available |
| Medical Administrative Assistant/Billing And Coding Specialist/Electronic Health Record | American Medical Certification Association | Not Available |
| Medical Administrative Assistant/Electronic Health Record Certification | American Medical Certification Association | Not Available |
| Medical Administrative Specialist | American Medical Technologists | Not Available |
| Medical Biller and Coder | American Education Certification Association | Not Available |
| Nationally Certified Insurance and Coding Specialist | National Center for Competency Testing | Not Available |
| Nationally Certified Medical Assistant | National Center for Competency Testing | Not Available |
| Nationally Certified Medical Office Assistant | National Center for Competency Testing | Not Available |
| Registered Health Information Technician | American Health Information Management Association | Not Available |
| Registered Healthcare Documentation Specialist | Association for Healthcare Documentation Integrity | Not Available |
| Registered Medical Assistant | American Phlebotomy Association | Not Available |
Showing 1 to 10 of 0 entries