Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

103 alternate job titles:

Administration Clerk Administrative Clerk (Admin Clerk) Administrative Support Specialist Administrative Technician (Admin Tech) Agent-Licensing Clerk Animal Hospital Clerk Animal Shelter Clerk Attendance Clerk Auction Assistant Audit Control Clerk Automobile Contract Clerk Bilingual Office Assistant Blood Bank Calendar Control Clerk Blood Bank Credit Clerk Blood Donor Unit Assistant Board Attendant Broadcast Checker Call Center Specialist Car Distributor Chart Clerk Charter Circulation Clerk Clerical Aide Clerical Assistant Clerical Dentist Assistant Clerical Office Worker Clerk Code and Test Clerk Congressional District Aide Copyright Expert Credit Card Clerk Credit Card Control Clerk Data Examination Clerk Desk Clerk Document Coordinator Document Examiner Document Processor Election Clerk Examination Proctor Field Assistant Field Clerk Field Representative Fingerprint Clerk Floor Clerk Floor Space Allocator Front Office Assistant Front Office Clerk General Clerk General Office Clerk General Office Worker Government Clerk Grading Clerk Greige Goods Marker Health Unit Coordinator History Card Clerk Identification Clerk Insurance Clerk Laboratory Clerk Laundry Clerk Lost and Found Clerk Lost Charge Card Clerk Map Clerk Marketing Clerk Media Clerk Melter Clerk Office Administrative Assistant (Office Admin Assistant) Office Aide Office Assistant Office Associate Office Automation Clerk Office Clerical Helper Office Clerk Office Employee Office Helper Office Services Specialist Office Support Assistant Office Worker Order Caller Police Aide Police Clerk Press Clippings Cutter and Paster Process Server Program Support Clerk Property Clerk Property Coordinator Radio Message Router Real Estate Assistant Real Estate Clerk Returned Telephone Equipment Appraiser Router Stubber Telegraph Service Clerk Test Technician Throw-Out Clerk Trace Clerk Train Clerk Trip Follower Underwriting Clerk Unit Clerk Utility Worker Weather Clerk Wrong Address Clerk Yard Clerk
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Salary Information

Office Clerks, General: $43,630 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Prepare cash for deposit or disbursement. General
Execute sales or other financial transactions. General
Collect deposits, payments or fees. General
Respond to customer problems or complaints. General
Answer telephones to direct calls or provide information. General
Compile data or documentation. General
File documents or records. General
Send information, materials or documentation. General
Operate office equipment. General
Check data for recording errors. General
Proofread documents, records, or other files to ensure accuracy. General
Sort mail. General
Distribute incoming mail. General
Search files, databases or reference materials to obtain needed information. General
Provide information to coworkers. General
Schedule appointments. General
Prepare employee work schedules. General
Prepare documentation for contracts, transactions, or regulatory compliance. General
Calculate weights, volumes or other characteristics of materials. General
Train personnel. General
Transcribe spoken or written information. General
Confer with coworkers to coordinate work activities. Management
Supervise clerical or administrative personnel. Management
Maintain inventory records. Maintenance
Monitor inventories of products or materials. Maintenance
Maintain office equipment in proper operating condition. Maintenance
Record information from meetings or other formal proceedings. Communication
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    Technology Requirements

    Technology Description
    Intuit QuickBooks Accounting software
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Microsoft Word Word processing software
    Adobe Acrobat Document management software
    Adobe InDesign Desktop publishing software
    Facebook Web page creation and editing software
    Google Docs Word processing software
    Henry Schein Dentrix Medical software
    MEDITECH software Medical software
    Microsoft Dynamics Customer relationship management CRM software
    Microsoft Project Project management software
    Microsoft SharePoint Document management software
    Microsoft Windows Operating system software
    Oracle PeopleSoft Enterprise resource planning ERP software
    SAP software Enterprise resource planning ERP software
    3M Post-it App Word processing software
    ADP Workforce Now Human resources software
    Appointment scheduling software Calendar and scheduling software
    Billing software Accounting software
    Blackbaud The Raiser's Edge Customer relationship management CRM software
    Bookkeeping software Accounting software
    Electronic Data Interchange EDI systems Enterprise application integration software
    Evernote Word processing software
    Filing system software Document management software
    Google Sites Web page creation and editing software
    GroupMe Instant messaging software
    IBM Notes Electronic mail software
    LexisNexis Information retrieval or search software
    LinkedIn Web page creation and editing software
    Mavenlink Project management software
    Medical condition coding software Medical software
    Medical procedure coding software Medical software
    Microsoft Exchange Electronic mail software
    Microsoft Publisher Desktop publishing software
    Oracle JD Edwards EnterpriseOne Enterprise resource planning ERP software
    Oracle PeopleSoft Financials Enterprise resource planning ERP software
    Records management software Document management software
    Sage 50 Accounting Accounting software
    Salesforce.com Salesforce CRM Customer relationship management CRM software
    SmugMug Flickr Graphics or photo imaging software
    Social media sites Web page creation and editing software
    Spreadsheet software Spreadsheet software
    Transcription system software Document management software
    Web browser software Internet browser software
    Word processing software Word processing software
    Microsoft Access Data base user interface and query software
    Yardi software Data base user interface and query software
    Alpha Software Alpha Five Data base user interface and query software
    Blackboard software Data base user interface and query software
    Data entry software Data base user interface and query software
    Database software Data base user interface and query software
    Dropbox Cloud-based data access and sharing software
    FileMaker Pro Data base user interface and query software
    Google Drive Cloud-based data access and sharing software
    IBM Check Processing Control System CPSC Data base user interface and query software
    Propertyware Data base user interface and query software
    St. Paul Travelers e-CARMA Data base user interface and query software
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Nationally Certified Medical Office Assistant National Center for Competency Testing Not Available
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